PM
Patrick M
1 reviews | Active since Jun 2009
19 Feb 2018, 16:50
Charged double
In December 2017, i took a data sim contract online (sim cell number ********** 713), it was the promo deal for 25GB LTE-A for R239.00. CellC has been debiting me R499.00, I raised a query in January 2018 (reference: ********** 097) . This month I called 145 twice and they are not helping me resolve this. I went to the branch today, they cant help. This is my last resort to get resolution from CellC before I envolve consumer protection and ombudsman.
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Cell C's replyOfficial
20 Feb 2018, 07:03Good morning Patrick
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply20 Feb 2018, 07:03
Official
Good morning Patrick
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,