LP
Liezel P
1 reviews | Active since Apr 2009
10 Dec 2015, 15:33
Charged almost triple!
I upgraded to the Infinity Select package - unlimited calls and 10 gig data - for R1499 per month. A debit order went off my account this month for R3600!!!!!! How? It's not for data as I still had a 3gig left at the end of the month. Before I upgraded to Infinity my account was never over around R1200. How is it possible that with unlimited calls my account is R3600??? I wanted this sorted NOW!!!
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Cell C's replyOfficial
10 Dec 2015, 15:43Hello liela,
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
Best regards,
Cell C's reply10 Dec 2015, 15:43
Official
Hello liela,
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
Best regards,