BW
Bianca W

1 reviews | Active since Aug 2014

29 Jul 2015, 08:48

changing of debot order dates

Good day<br> <br> Was called today by a consultant cause my debit order was returned, I have four lines that have been going of on one debit for months. Why do you split it up without notification. Apart from the pain of paying in on a suspended line, bank fees and embarrassment. This is totally unacceptable<br> <br> Doesn't help to call customer care cause they cant deal with upset clients

0
Replies (1)
Cell C
Cell C's reply29 Jul 2015, 09:06
Official
Hello Bianca7376,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication soon.

Regards
Cell C | PN