1 reviews | Active since Nov 2017
Changing of bundles without informing the customer
Cell C changed their Social Media Bundles from 300 any net mintes to a meesly 45 min without informing the consumers about yet and yet they still showing the old prices online! Inform customers and they wont be so upset when they spend their money on your network and get taken for a ride
Good morning Jessica
Cell C does make an effort to communicate changes with their customers whether its by SMS, pop up messages, email etc.
On the 10th of November an SMS was sent to to customers who had an active social bundle, advising that as from the 13th of November there will be changes to the social bundle offerings with this link www.cellc.co.za/productchanges for more info.
Regards
Cell C | PN
Good morning Jessica
Cell C does make an effort to communicate changes with their customers whether its by SMS, pop up messages, email etc.
On the 10th of November an SMS was sent to to customers who had an active social bundle, advising that as from the 13th of November there will be changes to the social bundle offerings with this link www.cellc.co.za/productchanges for more info.
Regards
Cell C | PN