RS
Ryan S

1 reviews | Active since May 2012

26 May 2017, 22:50

Changed my contract unilaterally?

<p>I recently discovered that my wife is running up out of bundle data rates on her cellphone bill, which led me to discover there is no longer a recurring data bundle on the cellphone contract I took out for her.</p> <p> </p> <p>I asked Cell C and they claimed I had changed billing plans at some point. I denied this and requested documentation showing this change. I am still waiting for this documentation!</p>

0
Replies (3)
Cell C
Cell C's reply27 May 2017, 07:11
Official

Thank you for notifying us of the above.

We have requested one of team members to follow up on this matter and assist. You will be provided with feedback during the course of the day.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply29 May 2017, 09:18
Official

Palesa confirmed that she has contacted you and provided interim feedback.

Regards

Cell C | PN

Best regards,

RS
Ryan S's update02 Jul 2017, 18:50
Reviewer Update

CellC has still not provided a copy of the contract they alledged I signed!