Change there policy everytime without notice bad signal

Worst possible insurance I have there insurance for over 5 years They send me 2 of the same phones They never said I have to use my number on the phone . They never gave me a police. The first time I took the insurance it was online they never said that in the terms and conditions I pay this insurance over 5 years and they don't want to assist cause I used it with WiFi not as a work phone I have 2 phones . One for work and one for play .

They never told me that it must have a simcard when I first tool this phone .

There insurance is expensive . When I look at the online policy that I download from hollard it also does not say that it need a sim

They are not giving value for money And I don't have one call that does not cut out due to bad signal I have have been complaint about that For years They also send me 2 phones without telling me what phone was insured