TM
Thulaganyo M
1 reviews | Active since Feb 2018
23 Jun 2020, 15:05
Change of ownership
I want to change the ownership from my sister to myself they told me to come with an affidavit of which I did, when I get to the store they say they can't help me there's nothing they can do, so how am I going to use my number if it's registered under someone else?
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Replies (2)
Cell C's replyOfficial
23 Jun 2020, 15:49Hi Thulaganyo
We acknowledge receipt of your complaint, for transfer of ownership to be completed, the below documents is required for each individual:
We acknowledge receipt of your complaint, for transfer of ownership to be completed, the below documents is required for each individual:
- Transfer of ownership letter from the Current user
- Acceptance letter from the individual( Signed new client )
- 3 months bank statements
- Proof of residence
- Salary advance/ Latest Payslip
- Id copy
- Individual Subscriber terms AND conditions
Send these documents to *** for assistance.
^PN
Send these documents to *** for assistance.
^PN
Cell C's reply23 Jun 2020, 15:49
Official
Hi Thulaganyo
We acknowledge receipt of your complaint, for transfer of ownership to be completed, the below documents is required for each individual:
We acknowledge receipt of your complaint, for transfer of ownership to be completed, the below documents is required for each individual:
- Transfer of ownership letter from the Current user
- Acceptance letter from the individual( Signed new client )
- 3 months bank statements
- Proof of residence
- Salary advance/ Latest Payslip
- Id copy
- Individual Subscriber terms AND conditions
Send these documents to *** for assistance.
^PN
Send these documents to *** for assistance.
^PN
TM
Thulaganyo M's updateReviewer Update
23 Jun 2020, 15:53It's prepaid not contract phone please I have to change this
TM
Thulaganyo M's update23 Jun 2020, 15:53
Reviewer Update
It's prepaid not contract phone please I have to change this