NF
Natasha F
1 reviews | Active since Jan 2021
18 Jan 2021, 14:21
Change of ownership
I am very unhappy with the service I am receiving with regards to a change of ownership. It has been two weeks now and the matter has still not been resolved. I am constantly getting feedback from the store saying they have been advised that "it has been escalated further". Surely it should not be taking this long.
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Replies (2)
Cell C's replyOfficial
18 Jan 2021, 14:31Good day Ms. Flack
Thank you for contacting Cell C.
We have received your review regarding the Change of Ownership.
Please note the process can be done at a Cell C store and the following documentation is required.
Your RSA ID Book/Card
Three months bank statement
Proof of residence
Your latest payslip
If the above documentation has been submitted kindly send us a Private Reply, with the name of the store it was submitted to + your ID number and we will be in touch to assist speed up the process.
NB: You are subjected to credit vetting.
^NZ
Thank you for contacting Cell C.
We have received your review regarding the Change of Ownership.
Please note the process can be done at a Cell C store and the following documentation is required.
Your RSA ID Book/Card
Three months bank statement
Proof of residence
Your latest payslip
If the above documentation has been submitted kindly send us a Private Reply, with the name of the store it was submitted to + your ID number and we will be in touch to assist speed up the process.
NB: You are subjected to credit vetting.
^NZ
Cell C's reply18 Jan 2021, 14:31
Official
Good day Ms. Flack
Thank you for contacting Cell C.
We have received your review regarding the Change of Ownership.
Please note the process can be done at a Cell C store and the following documentation is required.
Your RSA ID Book/Card
Three months bank statement
Proof of residence
Your latest payslip
If the above documentation has been submitted kindly send us a Private Reply, with the name of the store it was submitted to + your ID number and we will be in touch to assist speed up the process.
NB: You are subjected to credit vetting.
^NZ
Thank you for contacting Cell C.
We have received your review regarding the Change of Ownership.
Please note the process can be done at a Cell C store and the following documentation is required.
Your RSA ID Book/Card
Three months bank statement
Proof of residence
Your latest payslip
If the above documentation has been submitted kindly send us a Private Reply, with the name of the store it was submitted to + your ID number and we will be in touch to assist speed up the process.
NB: You are subjected to credit vetting.
^NZ
NF
Natasha F's updateReviewer Update
19 Jan 2021, 14:40Another 24hours have gone by without one single word of feedback.
NF
Natasha F's update19 Jan 2021, 14:40
Reviewer Update
Another 24hours have gone by without one single word of feedback.