1 reviews | Active since Aug 2013
change of debit date
good day who ever you are, i phonedin many of times requesting my debit date to be changed to the 25th, i get emails and sms stating my account not paid and your wana cut my line, im really ****ed of at this ****en company that higher people with no listering skills, iwill only be able to oay my contract on the 25th of this month, dueto no funds in my accounts as i was under the impression that my debit went off the 25th when i said it should go off. if cellc cuts my line that agent that i spoke to will pay the R70.00 for the return debit due to her ears that fall off when i spoke. my arrangement will be the 25th of every month for my contract to be paid. if my line gets cut i swear that i will cancel this contract and never do business with yourll ever again i cant deal with such errors made my bank account charges i pay not ****en cellc. i received a call from accounts a few days ago she changed the debit date 25th. im the customer treat us like we dont pay yourll salary without me paying and the rest of cellc customers yourll all will be working for free with no pay cheque at the end of the month so take us customer serious by listening to us on the calls.
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
