CHANGE OF CLIENT INFORMATION WITHOUT CONSENT

I took up a contract with Cell C for R99 p.m for the LTE router. The contract was concluded on the 01/04/2016, I waited for 2 weeks as the LTE router was out of stock. The consultant advised if I wanted the 3g router which is much slower, I declined this offer on the 3 times that I followed up with Cell C. On the 15/04/2016 Delivery took place and the 3G router was delivered. I then contacted Cell C again and they said that my consultant changed the contract so I get the 3G router. This is unacceptable as I waited over 2 weeks and still the incorrect item was delivered.<br> <br> Spoke to:<br> Annelesa: 05/04/2016<br> Warren: 05/04/2016: 14:51 P.M<br> Anjela: 12/04/2016 15:33 P.M<br> nondu: 10:30 A.M