CL
Carol L
1 reviews | Active since Feb 2026
19 Feb 2026, 14:00
Change of banking details disaster.
My daughter had the exact same problem with Cell C that I am facing now. All I want to do is change my banking details, the proof of account was sent to cell c, now you guys want 3 months bank statements for an account that hasn't even been open for a week. Its so funny how fast stuff gets done when clients take to social media and hellopeter. I do not have the time to go in to a branch, please phone me to get this sorted.
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Cell C's replyOfficial
19 Feb 2026, 14:08Dear Carol Lock,
Thank you for reaching out and sharing your concerns.
We sincerely apologise for the inconvenience caused and understand your frustration regarding the update of your banking details.
To assist you promptly, our support team will contact you directly to help update your banking information without the need to visit a branch. Please ensure your preferred contact number is up to date so we can reach you as soon as possible.
We appreciate your patience and the opportunity to resolve this matter.
Kind regards,
Cell C | CM
Thank you for reaching out and sharing your concerns.
We sincerely apologise for the inconvenience caused and understand your frustration regarding the update of your banking details.
To assist you promptly, our support team will contact you directly to help update your banking information without the need to visit a branch. Please ensure your preferred contact number is up to date so we can reach you as soon as possible.
We appreciate your patience and the opportunity to resolve this matter.
Kind regards,
Cell C | CM
Cell C's reply19 Feb 2026, 14:08
Official
Dear Carol Lock,
Thank you for reaching out and sharing your concerns.
We sincerely apologise for the inconvenience caused and understand your frustration regarding the update of your banking details.
To assist you promptly, our support team will contact you directly to help update your banking information without the need to visit a branch. Please ensure your preferred contact number is up to date so we can reach you as soon as possible.
We appreciate your patience and the opportunity to resolve this matter.
Kind regards,
Cell C | CM
Thank you for reaching out and sharing your concerns.
We sincerely apologise for the inconvenience caused and understand your frustration regarding the update of your banking details.
To assist you promptly, our support team will contact you directly to help update your banking information without the need to visit a branch. Please ensure your preferred contact number is up to date so we can reach you as soon as possible.
We appreciate your patience and the opportunity to resolve this matter.
Kind regards,
Cell C | CM