L
Lionel
1 reviews | Active since Mar 2023
17 Nov 2023, 07:17
CFIBRE SUPPORT doesn't exist, you bag for the internet even after paying them
I am currently with CFibre and have recently canceled my services with due to poor support as well as poor service. If you want peace of mind stay away from Fibre. I work from home so you can imagine how much more important uptime is for me. I tried calling their call center and I keep getting dropped off. These guys service is horrible with a capital letter H.
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
17 Nov 2023, 07:57Dear Lionel
Thank you for getting in touch.
Please accept our sincere apology for the service you have received.
We are sorry to hear that you feel this way about our service. We strive to provide the best possible customer experience and it is important to us that you have a positive interaction with our brand. Please grant us the opportunity to make things right. Kindly private respond to us with a brief description of the network issue you are experiencing.
Regards
Cell C |TG
Thank you for getting in touch.
Please accept our sincere apology for the service you have received.
We are sorry to hear that you feel this way about our service. We strive to provide the best possible customer experience and it is important to us that you have a positive interaction with our brand. Please grant us the opportunity to make things right. Kindly private respond to us with a brief description of the network issue you are experiencing.
Regards
Cell C |TG
Cell C's reply17 Nov 2023, 07:57
Official
Dear Lionel
Thank you for getting in touch.
Please accept our sincere apology for the service you have received.
We are sorry to hear that you feel this way about our service. We strive to provide the best possible customer experience and it is important to us that you have a positive interaction with our brand. Please grant us the opportunity to make things right. Kindly private respond to us with a brief description of the network issue you are experiencing.
Regards
Cell C |TG
Thank you for getting in touch.
Please accept our sincere apology for the service you have received.
We are sorry to hear that you feel this way about our service. We strive to provide the best possible customer experience and it is important to us that you have a positive interaction with our brand. Please grant us the opportunity to make things right. Kindly private respond to us with a brief description of the network issue you are experiencing.
Regards
Cell C |TG