Cfibre - nobody ever answers or cares!

C-fibre once again proves how dismal they truly are and further cement why I should be cancelling my subscription. I emailed the support email 3 days ago and have not received a response at all! I want to find out how I can cancel my service with them, they are over priced and offer no support (case in point!), I simply cannot be paying what I pay month on month and receive no service. Please can somebody contact me so that we can start the cancellation process and I can be free of your horrid hold! My support ticket was originally intended to enquire about cancellation but now I have made up my mind, you are terrible and its time to say goodbye!