AF
Andrew F
1 reviews | Active since Feb 2010
03 Mar 2022, 13:14
CFibre - Almost but no cigar
Bad to working to not working again. The agent phoned and told me to reset the router/ONT. Was working for an hour and then gone, no internet connection again. Logged into the router and it's showing ISP Failure - ISP Timeout. Have emailed the screenshot. I have now used up all my airtime phoning the call center so they need to call me back going forward.
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Replies (2)
Cell C's replyOfficial
03 Mar 2022, 14:05Good day Andrew
We are regretful to hear that. Please accept our sincerest apologies as we follow up on this matter.
^NT
We are regretful to hear that. Please accept our sincerest apologies as we follow up on this matter.
^NT
Cell C's reply03 Mar 2022, 14:05
Official
Good day Andrew
We are regretful to hear that. Please accept our sincerest apologies as we follow up on this matter.
^NT
We are regretful to hear that. Please accept our sincerest apologies as we follow up on this matter.
^NT
AF
Andrew F's updateReviewer Update
09 Mar 2022, 16:01Thank you for the effort, the issues have been resolved now.
AF
Andrew F's update09 Mar 2022, 16:01
Reviewer Update
Thank you for the effort, the issues have been resolved now.