1 reviews | Active since Jun 2016
cellphone service suspended due to **********ly joined me to one of their third party service called getMore
<p>My service were suspended for the second time since last month because of some Get More service that I don't even know how it works, I never joined get more I'm only a cellc costumer with two contracts, they debit premium money as per our contract agreement, and then debit some getmore money that I have not signed for,I spoke to getMore people asking for the records proof were I signed for their service or a recording if I took it over the phone, they investigated the whole of last month and found nothing and they did not get back to me,but still continued to debit money that they say m owing, worst part the amount they say I am owing them does not appear on my Cellc invoice,i called them at 12 today, they are still investigating because that's what they do best, I can't make calls its been 3 hours now,get More and cellc are investigating,whereas it's clear that I don't have any connection with get More,I am busy loosing money because of a service that is suspended whereas I paid full premium. </p>
We are in receipt of your complaint and apologise for the inconvenience caused. One of our consultants will contact you and assist.
Regards
Cell C | PN
We are in receipt of your complaint and apologise for the inconvenience caused. One of our consultants will contact you and assist.
Regards
Cell C | PN
