1 reviews | Active since Nov 2014

04 Aug 2016, 03:20

Cellphone sent in for repairs comes back with more damage

<p>I sent my BlackBerry for repairs on 7 July through The Workshop branch. The device had a screen problem only and that's all I asked cell c to fix. </p> <p> </p> <p>Stupid cell c repair centre updates software on my phone without my consent and I lose all my important data. </p> <p> </p> <p>What's more disgusting is that now the headset jack and volume up button are also not working properly. This is ****ing disgusting cell c. Now I have second hand wrecked up cellphone. </p>

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Replies (2)
Cell C
Cell C's reply04 Aug 2016, 06:30
Official

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards

Cell C | PN

's update04 Aug 2016, 09:11
Reviewer Update

How is that call gonna help me? Is it gonna fix my headset jack and volume button?

I don't need your stupid agents to waste my time. I want my phone with a working jack and volume button as I sent it to you.