1 reviews | Active since Nov 2009
CELLPHONE NO DEACTIVATED WITHOUT PERMISSION/CONSENT
Cell no deactivated without my permission, my contract expired, and I have been on a month-to-month contract, On 27 Feb, suddenly I receive a message confirming a cancellation I did not request. It has been a back and forth since that day to get the number reactivates as all my activities are linked to this number. My activities including work, businesses, bank are linked to this number and to date my life is on a stand still because of the mess they caused. The stores are just as useless as they cannot help with anything, I have bought 2 sim cards already and these were RICA'd in store, however they say these are not under my name, when I visit ant of their stores, they cannot assist.
I no longer want any contract with them, just re-activate my number as prepaid and be done with you. I will find another service provider who appreciates customers and loyalty. I have been a customer for over a decade.
I have sent 2 sim card details and each time you tell me it's not RICA'D and yet at both places i do this they RICA the sim. Your stores are just as useless. At least the store in Tyger valley centre tried to assist and suddenly I owed R70.00!!!, this is the cause for this bull? I had to do the run around for someone to figure this out, not once did any of you pick up this so-called outstanding amount.
I will be going to the store this afternoon and I am not leaving that branch until I have my number back and will gladly take my business elsewhere.
I have sent 2 sim card details and each time you tell me it's not RICA'D and yet at both places i do this they RICA the sim. Your stores are just as useless. At least the store in Tyger valley centre tried to assist and suddenly I owed R70.00!!!, this is the cause for this bull? I had to do the run around for someone to figure this out, not once did any of you pick up this so-called outstanding amount.
I will be going to the store this afternoon and I am not leaving that branch until I have my number back and will gladly take my business elsewhere.