1 reviews | Active since Jan 2013
Cellphone Billing
I have a Cell C Cellphone contract *** My Contract of 24 month ended on August/September so I have an Outstanding balance of R754 something which I'm gonna settle on the 6 Dcember when I called their consultants to make an arrangement they further billed me another subscription fee R 1000 for the month of October which they tell me that I the subsription is recurring monthly and I cant cancel since my Account is in arrears but I dont sunderstand why should I be paying a recurring subscription fee whereas my line has been cut off and my contract relationship ended on August/September why should I pay for something I didnt use I find that to be very absurd and no Customer Loyalty and breach of contract.
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
