1 reviews | Active since Apr 2019
On Friday, the 11th of September 2020 I received a call from the operator saying my contract has been stopped seen as the 24 month contract has ended in JUNE 2020. I was then given a choice to cancel the contract or accept another 24 month contract but pay more for data and receive less. On Monday the 14th of September I wanted to cancel the contract completely but was told that I HAVE TO cancel a month in advance - which I do understand but wasn't notified and now I have to pay 2 months for the data that I won't even be receiving. The lady on the phone at the call centre wouldn't put me through to the manager and spoke to me in a very unprofessional way. I would like to hear that recording CellC, what is going on with your staff and service? Would absolutely not recommend CellC to anybody.
Best regards,
Best regards,
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