KB
Keenen B

1 reviews | Active since Feb 2024

06 Feb 2024, 10:08

Cellc's Terrible Service!!!

Service from Cellc is terrible, I've paid up my accounts as it was in arrears in September 2023, According to the customer care service my accounts are in a zero balance but they have just handed me over to DMC on the 31st of December, I have sent countless emails to Customer service to resolve this but still haven't received any feedback from anyone. This has been affecting my credit score ever since.

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Replies (1)
KB
Keenen B's update15 Mar 2024, 11:58
Reviewer Update
Good day, This account is still not closed, DMC has been sending me notifications for a debit order. I have already sent my paid up letters to DMC but they mentioned that they are waiting for Cell C to approve the Paid up letters first, this is very frustrating as my credit score keeps dropping. I NEED THIS SORTED PLEASE!!!!!!.