#cellcmustfootthecharge

<p>On sunday the 16 october 2016, after chatting with freinds on watsapp, i retired for the night, waking on Monday morning 17.10.2016 switched on my phone and the phone had an error "emergency calls only - cellc". Later that same morning I called customer services who suggested I "try the sim in a different handset, advising that if the sim did not work in another phone i would have to do a sim swop". Low and behold the sim does not work in another phone. On monday afternoon I went to the cellc store in northgate and requested a sim swop, where i was advised that this would cost me R140 (Zanele). I then today to call the cell c call center AGAIN (initial call was dropped by Lodiwe around 10:40) where Sechaba suggested the same (3rd attempt) but saying that i buy a cell c sim card and call them back to have the number changed to my contract number. I feel this is not fair as i was provided with a sim that has not lasted the length of my contract i.e. 24 months. there are still 7 odd months left on the contract and the sim should have lasted as long <span style="text-decoration: underline;"><strong>atleast</strong></span>. THIS IS NOT FAIR, I AM NOT HAPPY ABOUT THIS CHARGE! Cell C please call me to sort this out.</p>