1 reviews | Active since Sept 2022
CELLC WORST EVER
I have to keep me Calm to right this review. Anyway, Unfortunately I am still a CellC client until end of February 2023 . I am a client from 2017, CellC is Debiting me every month on my Cellc and Fibre. My Fibre contract has come to an end after many years ( end Nov 2022 ). Cellc contact me and told me I still have to pay for the router, I have agree to pay the R 930.I received a call from SSDA first week of Jan 2023 that Cellc Handed me Over to SSDA, I was quite surprise, what I understand if someone is been handed over it means the account was not been paid for 2 or 3 months. I am still currently paying for my cell phone contract every month ( R 709 ). So I have paid the money to SSDA , was R 930, but I it went up to R 1120. I paid on 24th Jan 2023, now they keep on phoning me to say when will I make payment. Every time its a different person. They Now say I must contact CellC to give them the reference number to let them know I have paid. Now this is the Thing, I try to get in contact with CellC for weeks, I always get this automatic email to say"Thank you for contacting CellC. Then a Day after you get an email to say "We are happy to report that your service request.... has been Closes. ***... Is This CELLC, You ARE THE WORST CELL PHONE COMPANY IN SOUTH AFRICA . I am So ****ED OFF >
Thank you for contacting Cell C regarding your Cell C account.
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated to our team, please expect a call from us to assist. Regards
^MN
Thank you for contacting Cell C regarding your Cell C account.
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated to our team, please expect a call from us to assist. Regards
^MN
