CellC Worst Ever

Long story short. I took out a contract for a ZTE ****le. The day after I got it I discovered that it was faulty. I then reported it to customer care an asked that it be collected for repair. RAM Courier service then collected it along with the SIM card.<br> <br> A week or two went by and still no feed back regarding the progress of the faulty ****le. I then called numerous times there after and no answers could be given. Once I decided to report it on Hello Peter, only then did I get a response.<br> <br> As the agent from CellC said; The RAM courier truck was Hi-Jacked along with my ZTE device and all the paper work as well. <br> <br> I was told I would get a new ****le. The ****le was then delivered to me yesterday but without the SIM card? The ****le is now useless!!!<br> <br> I want my SIM card ASAP, otherwise the ALTERNATIVE IS TO CANCEL MY CONTRACT WITH CELLC.