TB
Thembekile B

1 reviews | Active since Apr 2011

15 Aug 2016, 15:57

Cellc wont close my bogus identity theft account account

<p>Cellc has been debiting my account *******y and that is after I provided them with all proof that i never opened an account with them. This was all in May and to this date the account is still opened and reflects as I am now 90 days in arrers. This is bad credit rating for me and cannot affort a bad credit rating as I am starting a buness. I'm now taking this to the ombudsman</p>

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Replies (2)
Cell C
Cell C's reply16 Aug 2016, 05:16
Official

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply16 Aug 2016, 09:45
Official

Moses could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.

Please respond to his email and he will gladly assist.

Regards

Cell C | PN