Cellc whatsApp bundle

On the 22nd of March 2018, I called 140, I spoke to one of your agents, I requested for a whats bundle to be activated on ********** 101, unfortunately, your agent activated it in ********** 690. I called back after 5 hrs or so, a case was logged. After a couple of days up to today, i haven't received any feedback. I have called your call centre, i spoke to different people, Hloni and Sheila to name the few, they failed to assist, when i request to speak to a Team Leader, s/he is always unavailable, yesterday i waited for 40+ minutes none of the Team leaders was avaialable, the only thing i need now, is to deactivate whatsapp bundle and credit my acc with R15 it's not my fault guys. See case numbers below. I spoke to your Social media department, they ignored my DM on twitter. ********** 973 ********** 306 ********** 066