Hellopeter
Share Your Experience
RK
Rapule K

1 reviews | Active since Jun 2018

21 Jun 2018, 14:21

cellc watsapp bundle not what it is

Good day Cell c is running a **** when it comes to the watsapp bundle that's suppose to last you a month, for the past 2 months I've had the pleasure of experiencing undelivered messages and voice notes due to false advertising by the big network . Cell c is needs to inform us the customers that the watsapp bundle is only 600mb per month and will deplet if you reach that limit and not what they would have us to believe. Cellc just a customer today .

0
Replies (3)
Cell C
Cell C's reply21 Jun 2018, 14:35
Official

Good afternoon Rapule

A WhatsApp bundle is a bundle that allows you to get access to usage within the WhatsApp application for a period of 30 days. A fair usage limit of 600MB applies. If you reach the fair usage policy limit, you will be charged for any further data usage as per your current tariff plan rates.

Kindly visit https://www.cellc.co.za/cellc/bundles-contract-detail/Whatsapp-Bundles#/additional-info-content for more info.

We will get someone to look into this matter and assist.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply21 Jun 2018, 14:35
Official

Good afternoon Rapule

A WhatsApp bundle is a bundle that allows you to get access to usage within the WhatsApp application for a period of 30 days. A fair usage limit of 600MB applies. If you reach the fair usage policy limit, you will be charged for any further data usage as per your current tariff plan rates.

Kindly visit https://www.cellc.co.za/cellc/bundles-contract-detail/Whatsapp-Bundles#/additional-info-content for more info.

We will get someone to look into this matter and assist.

Regards

Cell C | PN

Best regards,

RK
Rapule K's update21 Jun 2018, 16:46
Reviewer Update
Please don't give me that text book reply , I wouldn't have posted this if I didn't have any facts . Currently when you want to purchase the watsapp bundle, it still says unlimited chats for 30 days . Now you get your facts together and send a reply which is not computer automated from a big network that cares less about their cutomers . And on that note don't you dare imply I'm stupid and I can't read. Unlimited is unlimited !