CELLC WANTS PAYMENT FOR A LINE I CANCELED OR ELSE THEY WON'T ACTIVATE NEW LINE..

I wrote on hello Peter last week regarding my request for my line at my new premises. Cell C was quick to respond the very same hour and I got a call 2 hours later from the manager. Now I have a new complaint as cellC is holding my hostage to pay the monthly installment even though I have a 30day cancelation email to Cellc.

I even screenshot of the email dated 12 November 2020 and send it to Cellc account department.

My contract ended July 2020. So I was on month to month.. Therefore I sent you a 30 day cancelation request on the 12th of November 2020.

I don't owe you anything. Why should I know be bul**** into to paying for a service I never received yet I sent the cancelation email.. Or else you won't connect my new line unless I make payment?? This is ridiculous, times are tough with Covid as it is, I'm working from home and I need the line but I can't pay for something I followed protocol on while you refuse to activate my line unless I pay!!

Pick up my email from the 12th of November 2020. I also received a call a week after I sent the email and I advised same.