Cellc Useless Service

Attention Cellc,<br> <br> I'm back with another complaint.<br> <br> After the shady start to becoming a client of yours almost two years ago when my my company contract was **********ly placed into my name and you guys couldn't even give me the contract forms I requested to prove that the account was indeed registered to my company.<br> <br> Then after about a year the phone became faulty and I waited over a full calendar month for you guys to replace the device.<br> <br> Now when its time to contact your business department to get an answer to a simple question, what do I need to do to downgrade the company's contract to prepaid. Well I was put through to five people all had no idea what to do and I still cannot find out that information.<br> <br> I have now emailed my letter requesting my contract be downgraded to prepaid to [Email Removed]<br> <br> Please have someone process my request immediately.