KR
Kelly R

1 reviews | Active since Apr 2013

27 Dec 2024, 08:45

CellC thinks they can do as they please with your bank account

So just a warning to all CellC customers. CellC just takes off your debit order whenever they feel like it. Today is the TWENTY SEVENTH, my contract with them clearly states THE LAST DAY OF THE MONTH!!!! That is NEXT week, the 31st and not a public holiday nor a Sunday!!!!! But boy let you not pay them according to your contract with them. I'd like to know who gave you the right to debit my account today??????? This is ******* without my permission!!!!!

0
Replies (2)
KR
Kelly R's update04 Jan 2025, 12:28
Reviewer Update
Phoning someone at 7.45am especially over a weekend is actually bad manners, especially if it's not urgent. That was the only phone call today so not sure how you can say you aren't able to reach me. If someone doesn't answer you surely try later again??
Cell C
Cell C's reply04 Jan 2025, 12:42
Official
 We sincerely apologize for any inconvenience caused by the early call. We have requested a callback from our team.

Regards,
Cell C | GN