Cell.c think they can milk everyone. I regret the day I took out a contract with this ********* business

Cell.c is the most useless business ever. They been giving me the run around until last week when I wrote my review on here. They’ve been calling me from different departments “wanting to assist me”. I spoke to a number of different agents, they are all giving me different stories and when they can’t answer my questions ,they would tell me they will call me back. They never do. I’m still waiting to hear from a manager

I got a horrible phone call from Nelisiwe from the media department. That call was a waste of my time and energy. She is full of lies and can’t provide me with accurate information. Useless indeed.

I’m tired of speaking to these agents that dunno what they are being paid for. I WANT TO SPEAK TO A MANAGER. And I would appreciate it if they do their homework before calling me. Go listen to the calls from October last year, specifically to the ones where two agents “confirmed cancellation”.

They are forcing me to pay for benefits from December and January that I did not even see because my SIM cards is not in use. They claim they loaded it but I can’t see it due to the fact that my SIM cards are not working. Those SIM cards stopped working in November 2023. So why must I pay for December and January. What services did cell.c render to me for those two months?. I can’t even receive a call or sms from those sim cards, so how is it that they would load those benefits regardless??? For what and for who to use??. If it was a situation where cancellation was confirmed, but they still loaded the benefits and I still had access to it and used it I would understand that I’m paying for something I used. Regardless of the fact that I cancelled , the benefits were loaded and I used it. But that’s not the case. Cell.c stopped rendering their service to me in NOVEMBER 2023.

And when I ask them questions like this ,they can’t answer me.

Do your work right for once ****it!!!