cellc the most useless network provider

I will state this to cell c for the last time before I put up the latest 'billboards' please communicate by refunding my airtime from January 2015, they're convinced that the query is unsolvable and I would be forced to switch my network, after reading this do not try to contact me because it seems like they do not understand that I provided them with a time to contact me @ 8:am in the morning but they still ask for a time frame. I do not want to call 140 call centre as I've been humiliated every time I call in please have my airtime back into my account for wasting my time in additional humiliating me. I'm done asking for assistance I would have to take this further. Cell C's customer assistance has been totally useless just as the network is to be thank you I hope this is not another waiting period of 4 months, if it is do expect the latest from me. Stop this Dreamcall subscription its a ****!!