CELLC (The Glen Shopping Centre) | Customer Service FAIL

<p>Signing up for a contract should be an easy task, however it has been an unsuccessful one for me!</p> <p> </p> <p>Walked into Cell C - The Glen shopping centre, and decided to upgrade my contract (Unlimited Contract). Lionel (Consultant) assisted me. I asked him to confirm that there is stock before applying - to wihch he advised there is stock at the warehouse. After signing up, i was told would take a week]little more than a week to get the phone in store. I called to confirm with Lionel the ETA, as he should know when it would arrive from the warehouse, Lionel was not in, Byron advised he would call me back- NO CALL BACK! Called again the next day, and left another message with a consultant (Neither Byron\Lionel Was available) - STILL NO CALL BACK! Called today (07/01/2017) and Byron passed the Buck onto Lionel saying it is his contract and cannot comment and he also added that there is NO STOCK - this really upset me as i was advised the phone was ordered!</p> <p>I have cancelled my Vodacom Contracts to move to CELL C, and do regret the move, especially with the Service received from The Glen shopping Centre branch!</p> <p> </p> <p>Also apparently the store manager is not available - not been available for 3 days thus far....</p>