CellC terrible service

Item: Cell C
Rating: 1
Author: Karabo M

It's been 2 weeks since I posted on CELLC's disappointing service on this platform and still the issue is unresolved.

It's very simple issue that require CELLC to consider the needs of it's customers. 😭😭😭😭

Helpful (0)

Replies (3)

Cell C's replyOfficial

05 Feb 2025, 10:07

Dear Karabo Moremedi,

Thank you for reaching out to us.

Please receive our apologies that the matter is taking longer than expected. We have inquired with our team and await feedback which will be provided to you soon.

Regards,
Cell C | TN

Cell C's reply05 Feb 2025, 10:07

Official

Karabo M's updateReviewer Update

06 Feb 2025, 16:59

My relationship with the mickey mouse network CELLC is OFFICIALLY over. Both my sons and myself are gonna join the mighty Vodacom.

It was terrible experience being with CELLC.

Karabo M's update06 Feb 2025, 16:59

Reviewer Update

My relationship with the mickey mouse network CELLC is OFFICIALLY over. Both my sons and myself are gonna join the mighty Vodacom.

It was terrible experience being with CELLC.

Cell C's replyOfficial

06 Feb 2025, 17:33

We’re truly sorry to hear that you’ve had a negative experience with us. We always strive to provide the best service, and we regret that we didn’t meet your expectations. Your feedback is important to us, and we’ll use it to improve.

If there’s anything we can do to assist you before you make the switch, don’t hesitate to let us know.

Regards,
Cell C | TM

Cell C's reply06 Feb 2025, 17:33

Official

If there’s anything we can do to assist you before you make the switch, don’t hesitate to let us know.

Regards,
Cell C | TM