BC
Brandon C
1 reviews | Active since Dec 2020
07 Dec 2023, 11:01
Cellc Terrible Network Provider
I bought a wifi line from Cellc more than a year ago and to this this day the service is pathetic. I'm paying R1000 a month on the wifi and it bearly works or doesn't work at all. I have logged network complaints with them several times and nothing has been done. Their head office is useless at solving client issues. Having them as a network provider is a nightmare.I've done several simswops at my own expense and to top it all off I'm expected to pay several thousand rand to have the service cancelled early even though it does not work. Cellc is in the business of robbing people of their money.
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Replies (1)Cell C's replyOfficial
07 Dec 2023, 11:46Good day Brandon Casey,
Thank you for reaching out to us regarding your contract.
We sincerely apologize for the frustrating experience you've had with our Wi-Fi service, and we appreciate you bringing this to our attention. Your satisfaction is important to us, and we want to address this matter promptly.
To expedite the resolution, we have escalated your case to our dedicated team. They will investigate the matter thoroughly and reach out to you directly to provide a solution.
Regards.
Cell C | TN
Thank you for reaching out to us regarding your contract.
We sincerely apologize for the frustrating experience you've had with our Wi-Fi service, and we appreciate you bringing this to our attention. Your satisfaction is important to us, and we want to address this matter promptly.
To expedite the resolution, we have escalated your case to our dedicated team. They will investigate the matter thoroughly and reach out to you directly to provide a solution.
Regards.
Cell C | TN
Cell C's reply07 Dec 2023, 11:46
Official
Good day Brandon Casey,
Thank you for reaching out to us regarding your contract.
We sincerely apologize for the frustrating experience you've had with our Wi-Fi service, and we appreciate you bringing this to our attention. Your satisfaction is important to us, and we want to address this matter promptly.
To expedite the resolution, we have escalated your case to our dedicated team. They will investigate the matter thoroughly and reach out to you directly to provide a solution.
Regards.
Cell C | TN
Thank you for reaching out to us regarding your contract.
We sincerely apologize for the frustrating experience you've had with our Wi-Fi service, and we appreciate you bringing this to our attention. Your satisfaction is important to us, and we want to address this matter promptly.
To expedite the resolution, we have escalated your case to our dedicated team. They will investigate the matter thoroughly and reach out to you directly to provide a solution.
Regards.
Cell C | TN
