RG
Rick G

1 reviews | Active since Dec 2020

24 Oct 2023, 09:46

CellC Tax Invoice Request - Again

CellC Tax Invoice.

It's that time again when I needed to purchase DATA for my WIFI Router. The invoice download still does not work on the website. The request invoice on the Cell phone app still does not work. Customer support say will will log a call and I will get a response in 24 to 48 hours. This also does not work.

So once again I have to complain here to get my invoice !

Please send me my Tax Invoice ASAP

Thank you.

0
Replies (11)
Cell C
Cell C's reply24 Oct 2023, 09:55
Official
Good day Rick Graves

Thank you for reaching out.

We apologize for the inconvenience caused.
We have referred the matter to the team to assist.

Regards
NH

Best regards,

RG
Rick G's update26 Oct 2023, 13:04
Reviewer Update
Still waiting for Tax invoice !!!!
Cell C
Cell C's reply26 Oct 2023, 13:17
Official
Rick Graves

Thank you for getting back to us.

We will follow up, and revert to you shortly. Apologize for the delay.

Regards
Cell C|NT

Best regards,

RG
Rick G's update30 Oct 2023, 09:59
Reviewer Update
Hello NT.

AS NORMAL STILL NO INVOICE....
WHAT IS WRONG WITH YOU PEOPLE ?
SUCH A SIMPLE REQUEST !!!!!!
Cell C
Cell C's reply30 Oct 2023, 10:09
Official
Good day,

Your query is pending with our Team and it will be resolved as soon as possible as we have requested priority. 

We apologize for any inconvenience caused.

Regards
Cell C | GN

Best regards,

RG
Rick G's update30 Oct 2023, 10:15
Reviewer Update
NOTE THE FIRST DATE ...

image.png 17.02 KB
Cell C
Cell C's reply30 Oct 2023, 10:40
Official
We apologize for the delay and frustration caused.

The issue will be resolved as soon as possible.

Regards,
Cell C | GN

Best regards,

Cell C
Cell C's reply30 Oct 2023, 10:40
Official
We apologize for the delay and frustration caused.

The issue will be resolved as soon as possible.

Regards,
Cell C | GN

Best regards,

Cell C
Cell C's reply30 Oct 2023, 10:41
Official
We apologize for the delay and frustration caused.

The issue will be resolved as soon as possible.

Regards,
Cell C | GN

Best regards,

Cell C
Cell C's reply30 Oct 2023, 10:42
Official
We apologize for the delay and frustration caused.

The issue will be resolved as soon as possible.

Regards,
Cell C | GN

Best regards,

Cell C
Cell C's reply30 Oct 2023, 10:51
Official
We have noted, it will be resolved as soon as possible as we have requested priority. 

Regard's,
Cell C | SR

Best regards,