Cellc takes the cup in the worst customer service

I have been a loyal cellc customer since 2013 and thought people were just talking crab about their customer service up until now...cant believe this!!<br> <br> I use cell c 3g data bundle that is offered to UNISA students ...that is they give you 3 gigs of data per month for 6 months and have been using their service for the past 2 years and the last data bundle received expired in 1 August 2015 . I made a payment on the 20th August 2015 and sent an email to cellc and unisa to advise payment was done, got an auto responce that query has been received. The following week I went to UNISA to enquire why I had not received my data and i was told that all my details were sent to CellC<br> <br> I received an SMS on the 27 August from CellC stating that they will attend to my query . What bothers me the most is that <br> 1 no one takes ownership of queries as i have been sent from pillar to post by the call center<br> 2 rude call center agents(Lindo Buhle ) who wont give you their details eg emp no in case you want to report bad service<br> 3 even supervisors (Kallan Moodley) dont come back to you with feedback they promise to give<br> Its the 16th day after payment was made and still no resolution, what a shame