1 reviews | Active since Jan 2016
CellC suspended my account and when i called to find out i received the worlds worst customer service from Pamela Dimba
This is the second time i am reporting CellC here, first it was my information used by an employee for her own personal use. And now i just found out that my services have been suspended after i had called them telling them that i have a problem with my bank and asked for banking details they sent me an sms, i advised that i will make payments before the end of the day on Friday which is today. Now today they suspended my services around 3pm, its not even end of business day and my account has been suspended. I called them and asked them whats happening, Spoke to a lady who clearly knows nothing about customer service, she said they can suspend my account anytime they fel like and that hey dont have to let me know before they suspend, i asked her what is their grace period she says theres no grace period they just suspend when they feel like, she was so rude and answered questions in a ,manner whereby i want to cancel my contract with this network. I URGE PEOPLE TO NEVER USE THIS NETWORK EVER!!!!!!!!!! Its the most terrible thing that one can use, i really regret taking a contract with stupid network!!!!!!!!!!!!!!!!!!!!! NXAAAAAAA
