1 reviews | Active since Oct 2017
Cellc stop deducting my MONEY and close your account like you confirmed you did
I had a 12 months data contract with Celc , end of may i requested celc to cancel my contract, and they told my to pay for the router as well as the invoice of that month, which i payed for the router and provided them with proof of payment and they deducted for the invoice end of the month as per our agreement because i was told that invoice was out already when i requested the contract to be cancelled. i payed cellc every cent that they requested from me, and now end of June they Deducted the money whilst i received an email from them saying that my account is cancelled, the question is for what ? secondly i recently did my credit check and i found that the cellc contract is active, i need that to be cancelled and cellc to stop deducting into my account because i am no longer with them, and cancel the account.
Good afternoon Boitumelo
We will ensure that this matter is sorted. Do expect communication from one of our team members.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Good afternoon Boitumelo
We will ensure that this matter is sorted. Do expect communication from one of our team members.
We apologize for the inconvenience caused.
Regards
Cell C | PN
We understand your frustration and we will not let you down.
Regards
Cell C | PN
We understand your frustration and we will not let you down.
Regards
Cell C | PN
Theodorah has been in contact with you to assist with this matter. She advised that the charges are for content services on the 062****442 number and advised on a way forward.
Regards
Cell C | PN
Theodorah has been in contact with you to assist with this matter. She advised that the charges are for content services on the 062****442 number and advised on a way forward.
Regards
Cell C | PN
