CJ
Corli J
1 reviews | Active since Oct 2009
02 Mar 2015, 08:45
CellC stole R4000 from me
I cancelled my contract in Feb and paid in the outstanding amount. Proof of payment available and was sent out.<br> But CellC *******ly debited my account for the amount of R4331.02 and the bank charged me R8 for the transaction. I specifically asked the consultant at retentions to remove my banking details from the system because the same thing happened to me with Virgin Mobile in 2014. I was assured that this was done. You can listen to the recordings. PAY BACK THE MONEY
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Replies (1)Cell C's replyOfficial
02 Mar 2015, 11:44Hello CorliJou,
Thank you for posting to us.
We will ensure that this matter is sorted amicably. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We will ensure that this matter is sorted amicably. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply02 Mar 2015, 11:44
Official
Hello CorliJou,
Thank you for posting to us.
We will ensure that this matter is sorted amicably. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We will ensure that this matter is sorted amicably. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
