CVdH
Caroline Van den Heever

1 reviews | Active since Apr 2025

26 Apr 2025, 17:26

Cellc stole my money didn't receive my data

I've paid for a data but haven't received it yet

0
Replies (2)
Cell C
Cell C's reply27 Apr 2025, 07:38
Official
Dear   Caroline Van den Heever 

We’re truly sorry to hear about your experience, this is certainly not the level of service we aim to provide. 
Kindly PM us a brief description of your query, along with the date of the transaction, so that we can investigate the matter and assist you as soon as possible. 

Thank you for bringing this to our attention. 

Regards
Cell C | NT

Cell C
Cell C's reply07 May 2025, 13:06
Official
Dear Caroline Van den Heever,

Thank you for your query. 

Kindly note that our Payfast department previously sent you an email requesting your bank details in order to proceed with your matter. A follow-up email was also sent from our side, but we have not yet received a response. 

Please provide the requested bank details at your earliest convenience so that we can assist you further. 

Kind regards,
Cell C | TM