1 reviews | Active since Jan 2013
CELLC STOLE MY IDENTITY TO ACTIVATE *****ELENT CONTRACT
During a banking interaction, I got to know that CellC has blacklisted me for a +-18mnth contract that I never signed up for. It was traced back to when I was shopping around for a cellphone in December 2017, the agent picked up my pay-as-u-go numbers, obviously my profile then 'signed up' a contract in my name. No debit order was ever attempted in the absence of my banking details but the ID number is my main identifier... and CellC is turning a blind eye in clearing my name. An absurd agent from their ***** department responded after 10 days asking that 'I MUST CONVERT T CASH PAYMENT' F A CONTRACT I NEVER SIGNED WIT CELLC!
A STANWIN GARDNER - SANDTONCITY STORE MANAGER WHERE THE ********** CONTRACT WAS ACTIVATED, IS NOT CONTRIBUTING TOWARDS RESOLUTION OF THE ISSUE. Matter reported on 05/06/2019, with a promised SLA of 48hrs, to date I am blacklisted by the ********* and my brand *****ed by them too - CELLC, u definately have ***** power in your hands.
Who will have t b held accountable f the reputational risk u have exposed me to??
Thank you for letting us know. We are against any form of ******* activity as such.
we would appreciate the opportunity to assist you.
We will investigate the matter and contact you with feedback.
Regards
DA
Thank you for letting us know. We are against any form of ******* activity as such.
we would appreciate the opportunity to assist you.
We will investigate the matter and contact you with feedback.
Regards
DA
