JD
Justin D

1 reviews | Active since Dec 2014

01 Jul 2015, 09:40

cellc still charging me after contract cancelation

I notified cellc that i wished to cancel my contract after the 24 months contract had ended. i sent emails i made phone calls i received emails back from cellc saying they were sorry to be loosing me as a customer. I have 5 or six reference numbers from cellc.<br> my contract ended on the 08/04/2015 it's now the 1/07/2015 and I'm still being billed. <br> They are probably the worst cellular service provider in south Africa.<br> I feel they just don't care about their customers hopefully new customers will see this and choose another service provider. <br>

0
Replies (1)
Cell C
Cell C's reply01 Jul 2015, 10:00
Official
Hello justind07,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN