MK
Marlene K
1 reviews | Active since Jan 2013
18 Dec 2021, 07:38
CellC *****s data from accounts
I bought a 50GB+50GB LTE package on 28 November. It can be clearly seen on my usage info on their website that I have only used 42,009GB & 36,534GB of the package. As I bought it on 28 November it is not rol***** data, it is only supposed to expire on 28 December, but Cell C made my data balances 0 and claims I have no data left.
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Cell C's replyOfficial
18 Dec 2021, 14:35Hi Marlene
Thank you for contacting Cell C.
Our records indicate that you depleted the bundle on your account.
Regards
^MP
Thank you for contacting Cell C.
Our records indicate that you depleted the bundle on your account.
Regards
^MP
Best regards,
Cell C's reply18 Dec 2021, 14:35
Official
Hi Marlene
Thank you for contacting Cell C.
Our records indicate that you depleted the bundle on your account.
Regards
^MP
Thank you for contacting Cell C.
Our records indicate that you depleted the bundle on your account.
Regards
^MP
Best regards,