1 reviews | Active since Dec 2016

16 Jun 2019, 11:09

Cellc *****s and lies and does not put the clients need first

A one star rating is giving Cellc way too much credit. They sold a wifi router with false adverti*****t, when we called them they told us they are fixing it, we are being billed every month for a service they are not providing. My sister researched and looked into our router issue and it turns out our router account is being used by someone else and we are being billed. This is pathetic service and what's worse is when we speak to certain managers and floor consultants no one can assist us. This is pathetic especially Cellc Cresta who have done nothing to put the client first. I absolutely ask that no one ever signs on with cellc unless they absolutely have no choice because they are false advertisers and ***** of the trade.

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Replies (1)
Cell C
Cell C's reply18 Jun 2019, 07:24
Official
Good morning Rosslinda

We are in receipt of your complaint and apologize for the inconvenience caused. 

One of our consultants will contact you and assist. 

Regards 
DA