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Sonwabise Sofute-Zulu
1 reviews | Active since Sept 2019
16 Sept 2019, 11:18
Cellc *****ing my money
I had a contract which expired last year around september. They have been debiting my money ever since claiming that I have not cancelled the contract even though it expired. I have not been using their services for more than 20 months but they are claiming I owe them. I was never asked if I wanted to continue with the contract or not. Cellc stop *****ing my money that is *****
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Cell C's replyOfficial
16 Sept 2019, 12:21Good day Sonwabise
Thank you for getting in touch.
Referring to the subscriber agreement terms and conditions you are required to provide a 30 days cancellation notice to have your contract cancelled. Should you not do so your contract continues on a month to months basis.
Your contract has been terminated.
^NT
Thank you for getting in touch.
Referring to the subscriber agreement terms and conditions you are required to provide a 30 days cancellation notice to have your contract cancelled. Should you not do so your contract continues on a month to months basis.
Your contract has been terminated.
^NT
Cell C's reply16 Sept 2019, 12:21
Official
Good day Sonwabise
Thank you for getting in touch.
Referring to the subscriber agreement terms and conditions you are required to provide a 30 days cancellation notice to have your contract cancelled. Should you not do so your contract continues on a month to months basis.
Your contract has been terminated.
^NT
Thank you for getting in touch.
Referring to the subscriber agreement terms and conditions you are required to provide a 30 days cancellation notice to have your contract cancelled. Should you not do so your contract continues on a month to months basis.
Your contract has been terminated.
^NT