CellC *****ing my money!

<p>I paid my cell c contract up front and closed it ons 7 January 2017. Got the sms as proof that my contract has been closed, the payment that I made was R1666,50.</p> <p> </p> <p>on 28 February 2017 Cell C deducted R1666,50 again from my bank account.</p> <p> </p> <p>I phoned cell c and spoke to them for 40 min after which I sent my highlited statement where they deducted the money.</p> <p> </p> <p>I then had to wait for someone to phone me back (dont know what for??? As they can see on the system that they received my cash payment and they can see that they deducted money faulty from my account.)</p> <p> </p> <p>On Sunday 12 March Cell C phoned me and said they see another R1200 credit that I have and it will be paid into my account, about the R1666,50.... they said that someone would phone me within 2 days again (for what?????) </p> <p> </p> <p>no one phoned me... i mailed CellC about 8 times, got mails back that they will attend to my enquiry... nothing as to date has happened.</p> <p> </p> <p>went to Cell C this morning (Kolonade) and the man thought he helped me but did not listen to me so Im still sitting in the same situation!!!!!!!!!!</p> <p> </p> <p>phoned customer care and a "Mashadi" could NOT HELP me! She said ive been given over to Legal? . </p> <p> </p> <p>No one can HELP! No mail, cell c customer care line or any worker at Cell C shops can help!!!!!</p> <p> </p> <p>HOW IS THAT POSSIBLE?????</p>