LS
Laurence S

1 reviews | Active since Jul 2019

25 Jun 2022, 21:48

Cellc *****ing my airtime in 60seconds

Everyone please be aware of cellc...they thought i would neva notice it but tonight i was fed up with how they ***** my airtime. Tonight i bought 90rands airtime not even 45min when i wanted to buy the 12GB home connecta bundle my airtime was finished, i called customer care and the lady i spoke to told me that my airtime was used as it was connected to surf the interne, all lies the sim card is in my router and i have the cellc app on my cellphone. After purchasing the airtime i refreshed the app and bought the 12GB bundle and it showed succesfull but when i tried to connect to my router it only showed internet may not be available, after checking a few times i decided to call customer care and thats when i heard my R90 was gone in 60seconds 😭😭😭😭

As from tonight im done with cellc, to lose R90 in just a few minutes is very bad.

Please everyone i know some of you is loyal to your service providers but make sure you don't get ****** like me.

0
Replies (3)
LS
Laurence S's update26 Jun 2022, 15:02
Reviewer Update
Not acceptable. Sent me a breakdown on how that R90 was used up in a few mintutes, my email address is... ***
LS
Laurence S's update26 Jun 2022, 16:55
Reviewer Update
Is that all you have to say....will screenshot this convo and put it on every socialmedia platform.
LS
Laurence S's update29 Jun 2022, 12:19
Reviewer Update
No i have not been so disappointed that i took out the cellc simcard out of my router. Im still awaiting the breakdown of how my R90 airtime got finished please can you email it to me at ***