CELLC STAFF IS SO UNPROFESSIONAL!

I'm So Upset As A Cellc Customer For 6 Years But They Treat People Like ****. They Hire Agents That Also Treat Customers Like ****. I Had Misplaced My Smartphone In The House And Called Them To Block It, I Called Them Thereafter And Told Them I Found My Phone In The Bible. I Did All They Asked Me To Do To Unlock My Phone, it's Been Two ****en Weeks And When I Call They Keep Telling Me That I Should Wait 24 Hours It's Been Two Weeks And I Just Called Them And They Agent I Just Spoke To Just Told Me That She Notices On The System That My Phone Has Not Been Unlocked Nor Has The Matter Been Attended To. I'm So Frustrated With Cellc! They Treat Their Customers Like ******* But Don't Ever Forget To Debit Comes End Of The Flippin Month. One Agent Even Had The Decency To Tell Me To Go Ask The Store Why It's Not Yet Unlocked And Not Her, Removed Her Headsets And Continued Chit Chatting In The Background As Though I'm Not In The Line. CELLC Is Just Selfish And All They Ever Care About Is Money And Not The Customers. They Have No Idea How Important Is Ones Phone Is Hence I Pay Them. Can Cellc Unlock My ****en Phone Already!!!