PVdW
Pierre Van der Walt

1 reviews | Active since Dec 2018

03 Dec 2018, 15:15

CellC signal...pathetic.

Signal is pathetic. Can’t call 0860 numbers unless I load airtime on my (unlimited call, unlimited sms) contract, Because of this I can’t call my insurance or my bank as well as some companies. The fact that my calls get cut the whole time due to no signal on the road or at work can literally go nowhere with my phone.

Thanks for that.

0
Replies (4)
Cell C
Cell C's reply03 Dec 2018, 15:52
Official
Good afternoon Pierre

You can call special numbers and shared call numbers with airtime but not with free minutes as it is written on the terms and conditions of the subscriber agreement under Definitions & Interpretation, "inclusive benefits" means any voice minutes/SMSs/MMSs/data that is included as part of the agreement and for which no extra charges are owed by you. These benefits are only for local use on local South African networks. 

We will get someone to assist with the network issue.

Regards
Cell C | PN

Best regards,

PVdW
Pierre Van der Walt's update03 Dec 2018, 16:24
Reviewer Update
Thanks for that. Looking forward to my network issue getting sorted soon?
Cell C
Cell C's reply04 Dec 2018, 13:34
Official
You're welcome, as Thabisile advised, the network has been referred to our network team for assistance.

Regards
Cell C | PN

Best regards,

PVdW
Pierre Van der Walt's update04 Dec 2018, 14:17
Reviewer Update
Thanks Thabisile helped me great.