SM
Serena M
1 reviews | Active since Jun 2019
12 May 2020, 11:50
CELLC **** SERVICE
Cell C is at Good as Vodacom when it comes to Service. My dad has been trying to do a sim swope since NOVEMBER and no one from Cellc call center is able to assist. Due to the current pandemic SA finds itself in its impossible to travel as we are NOT permitted to do so under Level 4 jurisdictions. Its been an on going situation and we have receieved no help what so ever regarding the matter
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
12 May 2020, 11:58Hi Serena
You have come through to the correct platform for assistance, apologies for the service your dad has received.
Does he have a non RICA registered SIM card? If so, please send a private reply with the RICA serial number, ID number and number he wants to swap.
^PN
You have come through to the correct platform for assistance, apologies for the service your dad has received.
Does he have a non RICA registered SIM card? If so, please send a private reply with the RICA serial number, ID number and number he wants to swap.
^PN
Best regards,
Cell C's reply12 May 2020, 11:58
Official
Hi Serena
You have come through to the correct platform for assistance, apologies for the service your dad has received.
Does he have a non RICA registered SIM card? If so, please send a private reply with the RICA serial number, ID number and number he wants to swap.
^PN
You have come through to the correct platform for assistance, apologies for the service your dad has received.
Does he have a non RICA registered SIM card? If so, please send a private reply with the RICA serial number, ID number and number he wants to swap.
^PN
Best regards,
SM
Serena M's updateReviewer Update
12 May 2020, 12:09Hi Cellc
I appreciate your efficient response. Due to the currect tecno world we find ourselves in im not willing to add my dadS ID onto this platform. Please give me a call on ***.
Your assistance is highly appreciated
I appreciate your efficient response. Due to the currect tecno world we find ourselves in im not willing to add my dadS ID onto this platform. Please give me a call on ***.
Your assistance is highly appreciated
SM
Serena M's update12 May 2020, 12:09
Reviewer Update
Hi Cellc
I appreciate your efficient response. Due to the currect tecno world we find ourselves in im not willing to add my dadS ID onto this platform. Please give me a call on ***.
Your assistance is highly appreciated
I appreciate your efficient response. Due to the currect tecno world we find ourselves in im not willing to add my dadS ID onto this platform. Please give me a call on ***.
Your assistance is highly appreciated
Cell C's replyOfficial
12 May 2020, 15:40Hi Serena
We understand, however the number you have provided above is hidden from the public, please send it as a private reply.
^PN
We understand, however the number you have provided above is hidden from the public, please send it as a private reply.
^PN
Best regards,
Cell C's reply12 May 2020, 15:40
Official
Hi Serena
We understand, however the number you have provided above is hidden from the public, please send it as a private reply.
^PN
We understand, however the number you have provided above is hidden from the public, please send it as a private reply.
^PN
Best regards,
SM
Serena M's updateReviewer Update
15 May 2020, 14:01Sim serial number: ***
ID: ***
Number to swope: ***
ID: ***
Number to swope: ***
SM
Serena M's update15 May 2020, 14:01
Reviewer Update
Sim serial number: ***
ID: ***
Number to swope: ***
ID: ***
Number to swope: ***
SM
Serena M's updateReviewer Update
25 May 2020, 12:35Thank you to Moses from CellC for assisting with my sim swope. His efficient assistantance has changed my opinion of the overall service from CellC. Problem solved in under 5 minutes
Thanks Moses
Thanks Moses
SM
Serena M's update25 May 2020, 12:35
Reviewer Update
Thank you to Moses from CellC for assisting with my sim swope. His efficient assistantance has changed my opinion of the overall service from CellC. Problem solved in under 5 minutes
Thanks Moses
Thanks Moses